Our Promise of Privacy

Name: puretouchcleaning
Address: Greenhills Shopping Center, San Juan, Metro Manila, Philippines
Telephone: +63 2 8700 1000

At PureTouch Cleaning, trust is our currency. This principle extends beyond the immaculate spaces we create into the digital realm. This policy outlines our unwavering commitment to protecting the information you share with us, ensuring that your journey to a cleaner environment never compromises your personal privacy.

We believe transparency is the foundation of trust. Below, we detail exactly what data we collect, why we collect it, and how we use it to serve you better. Our practices are designed to be as clean and straightforward as our cleaning protocols.

Key Takeaway

We only collect information necessary to deliver exceptional service and improve your experience. We never sell your data. Period.

Policy Framework

Information We Gather

To schedule your cleaning and communicate effectively, we collect essential contact details. When you request a quote or book a service through our contact form, we gather your name, email address, phone number, and service address. This allows us to dispatch our team accurately and keep you informed about appointment details.

Additionally, we automatically receive non-identifiable technical information when you visit our website, such as your IP address, browser type, and pages viewed. This data helps us optimize our site's performance and ensure it loads quickly on any device, from desktop to mobile.

Examples

Name and contact info for scheduling
Address details for service delivery
Technical data for site optimization

Purpose & Use

Your information serves one primary purpose: to deliver the pristine cleaning results you expect. We use contact details strictly for appointment coordination, service delivery updates, and to respond to your inquiries. If you opt-in during booking, we may send occasional maintenance tips or seasonal offers relevant to home and office care.

Technical data is analyzed in aggregate to improve our online presence. We track which service pages are most popular to better understand client needs, ensuring our website remains a useful resource for Metro Manila residents seeking professional cleaning solutions.

Our Commitment

We never share personal details with third-party marketers. Information is only shared with our internal team or trusted partners (like scheduling software) necessary to fulfill your service request.

Your Data's Journey with PureTouch

You Contact Us

Fill out our form with essential details for scheduling.

Secure Storage

Data is encrypted and stored on our private systems.

Service Delivery

Used only for scheduling, reminders, and service quality.

Optional Updates

Receive maintenance tips if you opt-in. Unsubscribe anytime.

Retention Policy

We retain data only as long as necessary for service history.

Your Digital Protections

SSL Encryption

All data transmitted through our website is secured via industry-standard SSL encryption.

Access Control

Only authorized personnel can access client information, strictly for operational purposes.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time.

Request Data Access

Questions About Your Privacy?

If you have any questions regarding this policy or how we handle your data, please reach out. We're here to provide clarity and assurance. Our team will respond within one business day.

Email: [email protected]

Phone: +63 2 8700 1000

Address: Greenhills Shopping Center, San Juan, Metro Manila

Visit Contact Page →

Policy Updates

This privacy policy was last updated on June 15, 2026. PureTouch Cleaning reserves the right to update this policy as needed. Material changes will be communicated via our website or direct email where applicable.